Service

BCOM Computer has a professional service team to provide in store and on site high quality services at a competitive price. Below is a sample list of services we provide.

Regular Service:

Basic PC Cleaning
- Basic cleaning for the dust inside the PC and dust on the fans.

Basic Virus removal
- Single pass virus scan on whole PC and virus removed when detected.

Standard Virus & Spyware Scan and Removal
- Triple passes (deep scan) on whole PC and virus & spyware removed when detected.

Basic Diagnostic
- Quick targeted diagnostic to locate the reported problem; then fix it.

Standard Diagnostic (Recommended)
- Full system diagnostic.
- Will check for other potential problems.
- Functional Tests on all basic components.
- Include basic PC Cleaning

Priority Service
- Same-day commencement of requested service when you cannot wait for the standard queue.

Basic Data Backup
- Data Backup with user specified data with maximum of 500 GB data.

Standard Data Backup
- Data Backup with user specified data with maximum of 4 TB data.

Basic Data Recovery
- Recover valuable data without paying the premium.
- Please note that we cannot guarantee of how much data can be recovered.

Other Service
- Laser Printers Diagnostic and Repair
- Laptops Diagnostic, Repair or Screen Replacement
- Networking
- On-site service

Miscellaneous Service
- System Assembly
- Hardware / Software installation
- OS Installation
- BIOS / Firmware Update
- Format Hard Drive

Authorized Service Partner
- Asus Laptops on authorized models only.
- HP Desktops, Laptops, Printers on authorized models only.
- Lexmark Laser Printers on authorized models only.
- Lenovo Desktop, Laptops on authorized models only.